Accessibility
Booking information for accessible performances
Facilities for patrons with access needs
The management of State Theatre Centre of WA endeavours to accommodate patrons with access needs whenever possible.
We recommend that all patrons with special requirements state their needs at the time of booking tickets. You can visit the venue box office or call (08) 6212 9292 to book your tickets.
Our usual facilities include:
- Wheelchair access to all venues
- Access Seating in all venues
- Wheelchair accessible toilets on 3 levels
- In house Wheelchair (Contact us on (08) 6212 9200 to book for use during your visit.)
- Audio Description Service for some performances
- Auslan interpretation for some performances
- Captioning service for some performances
Heath Ledger Theatre
Disability access / access for patrons with mobility problems
Lifts service the Main Foyer up to Heath Ledger Theatre foyer level 2. There is a separate lift that can then take patrons up to upper stalls and circle with mobility restrictions as per the below guidelines.
Patrons who experience difficulties with stairs should purchase tickets in the below areas:
No Stairs – Stalls Row E, Stalls Row O and Circle Row G. These rows include the designated wheelchair seats. All other rows require a step up or down. If patrons have severe mobility restrictions but are not using a wheelchair, they should contact the venue on (08) 6212 9292 to request appropriate seating. Alternatively, please purchase seats in Row E or O in Stalls, or Row G in circle.
Minimal Stairs (2 to 4 stairs up/down) – Stalls Rows C to G, N and M. Circle Row F.
Wheelchair seats
Standard Wheelchairs – Stalls E1, E28, O13 and Circle GG1 and GG29
Large Electric and Scooter Wheelchairs - Stalls O13 and Circle GG1 and GG29
Carer Seats - Stalls, E2, E27, O12 and Circle G1 and G29
Full Layback Wheelchairs - Please contact the venue on (08) 6212 9292 for the best seating position.
Your ticket will note a Door for entry into the auditorium. These assigned doors are a guide only to improve general patron access to the theatre space, however, if you have mobility problems please approach a State Theatre Centre staff member upon arrival at the venue for directions on the best access route to your seat.
The Venue has two wheelchairs available on site which can be requested for use by patrons for access around the venue if necessary. Please contact the venue directly if you would like a staff member to meet you at the entrance with a wheelchair on the night of your attendance. This can be booked by calling (08) 6212 9200.
Accessible toilets are available on the Main Foyer level (in the Courtyard), Heath Ledger Theatre foyer level (closest for Stalls Row E), as well as upper stalls (closest for Stalls Row O) and circle (closest for Circle Row G).
Studio Underground
Disability access /access for patrons with mobility problems
Lifts service the Main Foyer down to the Studio Underground foyer level. There is a separate lift that can then take patrons down to the Studio Underground stage level if required, depending on the configuration of seating and staging for that particular performance.
The standard configuration is in a proscenium layout– Rows AA to H, seats 1-26.
Patrons who experience difficulties with stairs should purchase tickets in the below areas:
No Stairs – Row H. All other rows require a step down. Row H includes the designated wheelchair seat. If patrons have severe mobility restrictions but are not using a wheelchair, they should contact the venue on 6212 9292 to request appropriate seating. Alternatively please purchase seats in other Row H seats.
Minimal Stairs (2 to 4 stairs down) – Rows F to G. Please note, Rows AA (nil stairs), A, and B (2 to 4 stairs up) can be used as an option for mobility restricted patrons but utilisation of these seats needs to be confirmed by through the venue on (08) 6212 9292 on a per show basis to confirm access is available due to staging, etc.
Alternate configurations
Access requirements for patrons who experience difficulties with stairs should be confirmed with the venue on (08) 6212 9292 for alternate seating configurations as the requirements will vary.
Wheelchair seats
The Studio Underground has wheelchair seating locations available both on the flat floor and on the balcony.
Standard Configuration
All Wheelchairs - Row H Seat 2
Carers - Row H Seat 3
Contact the venue on (08) 6212 9292 for an alternative seating position.
The Venue has two wheelchairs available on site which can be requested for use by patrons for access around the venue if necessary. Please contact the venue directly if you would like a staff member to meet you at the entrance with a wheelchair on the night of their attendance. This can be booked through stage door on (08) 6212 9200.
Accessible toilets are available on the Main Foyer level (in the Courtyard), and the Studio Underground foyer level. For alternate seating configurations, access toilets are also available on the Studio Underground stage level Basement 2. Please ask our friendly staff for directions to the bathroom.
Assisted Hearing Service System
Our Assisted Hearing Service system allows sound to be amplified for patrons who are hard of hearing. Available in the Health Ledger Theatre and Studio Underground, this free service can be used by anyone who uses a telecoil switch on their hearing aid. Patrons using the service simply approach the Front of House Manager before the performance as they will need to turn on their telecoil switch and/or device which will pick up the relevant signal. Also available is the Sennheiser Infra Red Assisted Hearing System, installed in both the Heath Ledger Theatre and the Studio Underground. Receivers for this service can be borrowed and collected from the Front of House Manager prior to show start.
ACROD bays
Parking information
There are two, 5 minute drop off bays directly outside the venue. They are located:
- Roe Street
- William Street
There are three City of Perth parking locations near the venue. They are as follows:
- State Library at 15 Francis Street which has 7 ACROD bays (24 hours)
- The Cultural Centre at 2 Roe Street which has 4 ACROD bays (refer to operational hours of the car park)
- Roe Street at 68 Roe Street which has 5 ACROD bays (refer to operational hours of the car park)
Audio description and Tactile Tours
Tickets for audio described performances are available through the venue box office on (08) 6212 9295 or [email protected]. It is essential patrons advise the booking agent that the audio described service will be required at time of booking. Tickets for the service can be purchased up to three working days prior to the performance, after which audio described seats which have not been sold will be released to the general public. Patrons are requested to arrive at least 30 minutes prior to the performance in order to collect their equipment and be comfortably seated until the audio description commences.
We regularly email updates about the Audio Description service to our database of patrons who utilize the service, and we also keep in touch through a closed Facebook group.
For further information regarding the Audio Description Service, or to add your name to our database to receive show updates please contact the venue on (08) 6212 9295.
Auslan
Auslan is the majority sign language of the Australian Deaf community. Auslan interpretation is available for select performances. Auslan is available for selected performances and can be booked over the phone, online or in-person. Want to know which seats have the best sightlines for your performance? Email our friendly Box Office staff and they will be able to advise.
Captioning
Captioning is available for selected performances and can be booked over the phone, online or in-person. Captioning Devices can be used from any seat booked online or through the box office and are subject to availability. Alternatively, the Go Theatrical Captioning App, on which the captions can be viewed during the show, can be downloaded onto your own Apple or Android device.
Companion Cards
Companion Cards are accepted at all performances at all Arts and Culture Trust venues. Accessible bookings can be made online, over the phone at (08) 9265 0900, or in-person at our any of our Box Offices.